Frequently asked questions (faq)

1. what types of products do you offer?
   we offer a wide range of adult products, including cutting-edge pleasure toys, full-size lingerie, and 18+ adult games. our selection is carefully curated to ensure we cater to various desires, preferences, and experiences.
2. is my privacy protected when shopping on your site?
   absolutely. we take your privacy seriously. all orders are shipped in discreet packaging, and your billing details will be completely anonymous. we ensure your personal information is kept secure at all times.
3. do you ship internationally?
   yes, we ship our products worldwide. shipping times and costs may vary depending on your location, but we aim to provide fast and secure delivery for all of our customers.
4. how long will it take for my order to arrive?
   once your order is processed, shipping times will depend on your location. typically, domestic shipping takes 3-7 business days, while international orders may take 7-14 business days. please check our shipping policy for more details.
5. can i return or exchange a product?
   for hygiene reasons, we cannot accept returns on used products. however, if you receive a faulty or damaged item, please contact our customer service within 30 days of purchase for assistance with a replacement or refund.
6. how do i choose the right product for me?
   we provide detailed descriptions and customer reviews for each of our products to help you make an informed decision. if you need further assistance, feel free to reach out to our customer service team, who will be happy to guide you.
7. are the products safe to use?
   all of our products are made from high-quality, body-safe materials, and meet industry standards. we recommend reading the product care instructions provided to ensure safe and proper use.
8. what payment methods do you accept?
   we accept a variety of payment methods including credit/debit cards, paypal, and other secure payment options. all transactions are processed safely and securely.
9. do you offer customer support?
   yes, our customer support team is here to help. if you have any questions or concerns, feel free to contact us via email or through our support form. we aim to respond to all inquiries within 24-48 hours.
10. are the adult games downloadable or shipped physically?
    we offer digital downloads of our 18+ adult games. check the product page to see which format is available.